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Cancel Credit Card Advice Question
By Credit Federal | Published 10/15/2009
Burdened with credit card debt, some Americans are canceling their accounts while others are simply cutting them up. While keeping the account open is actually good for your credit score versus closing the account, by leaving the account open you could leave yourself open to fraud, too. But what do you do if you dispose of credit cards before canceling them?

Credit Question: I cut-up and burned my credit cards, but I forgot to close the accounts first. How can I close a credit card account without the credit card number?

Answer: Call the credit card company and ask them for the account number. If you don't remember the name of the credit card company or their phone number and you threw away all credit card statements in addition to the card, their information should be listed on your credit report.

If there's no phone number listed on the credit report, see if you have a friend or family member who has a card from the same company, or search for the company's website using a search engine. Once you find their website, go to their 'Contact' page.

When you find their number, call and tell them you have an account with them but no longer have the credit card or the credit card number. The customer service representative will ask for some identifying information to look up your account. If the rep gives you the credit card number, you can close the account right there on the phone. But chances are; for privacy reasons, the rep won't reveal the credit card number and won't close the account unless you can provide it. So in this situation, simply ask for a new, duplicate card to be sent to you. Once you receive the card, call and close the account.

Finally, you want to follow up in writing. Send a certified letter with return receipt requested to the creditor. In the letter include your name, address, and account number. State that you requested to have your credit card account closed on such-and-such date and that you want your credit record to reflect that the account was closed at your request.

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