Discover Card was ranked Best-In-Class for online fraud protection service and information.
Discover Card
Best for Fraud Prevention - The Credit Card Monitor Report Recognizes Discover For Excellence of Online Customer Security Center and Identity Theft Protection Services.
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Discover Financial Services announced its fraud protection services and online customer security was ranked number one in a comprehensive, third-party report on the credit card industry.
Market research firm Corporate Insight produces the Credit Card Monitor Report and awarded Discover 'Best in Class' for its fraud information and protection services.
The Corporate Insight report evaluated the online fraud protection programs of all major credit card companies and issuers for capabilities that included visibility, ease of use and quality of resources. Discover ranked first in the industry on several counts and was recognized as one of only three companies offering the additional protection of a single-use account number program Discover Card's Secure Online Account numbers for online purchases. The report also commended Discover for offering the lowest cost 'lost wallet' credit monitoring service for customers.
As part of its free, integrated customer protection offering, Discover's advanced fraud early warning system constantly monitors each of its 50 million Cardmember accounts, with fraud specialists calling Cardmembers immediately if unusual account activity appears. In addition, specialists work with Cardmembers on an ongoing, individual basis to resolve problems and are available 24/7, in sixty seconds or less, by calling 1-800-DISCOVER (1-800-347-2683).
Discover Card's fraud protection measures include:
Zero Dollar Fraud Liability: Discover Card provides Cardmembers with a $0 fraud liability guarantee. They are never responsible for unauthorized charges on their Accounts online, offline, anytime, anywhere.
Dedicated, Skilled Specialists: One of Discover's 450 specialists will be assigned to work personally with Cardmembers to resolve any fraud-related issues.
Secure Online Account numbers: For added security, Cardmembers can get Secure Online Account numbers, a free shopping tool that substitutes a secure number for their real Account number. Cardmembers can rest easy knowing their real account numbers are never revealed online.
Added Protection: Discovercard.com offers additional, fee-based protection measures, including Identity Theft Protection and Wallet Protection. Free paperless statements further protect their information and eliminate the need for shredding.